KINGSTON, ON & PRINCE GEORGE, BC – June 16, 2026 – Novari Health, a VitalHub company, and Northern Health have executed an agreement to implement Novari’s suite of wait list management and referral management software technologies across the northern region of British Columbia. The Novari solutions are being leveraged to help modernize the region’s delivery of surgical, diagnostic imaging, and laboratory services.
Northern Health is one of six B.C. regional health authorities that deliver health services to meet the needs of the population within their respective geographic regions. Northern Health covers the northern half of the province, an area of nearly 600,000 square kilometers. It delivers health services to 26 communities, 55 First Nations communities, 11 Métis chartered communities, and Inuit families.
Northern Health joins B.C.’s Island Health, as well as other hospitals, regional health authorities, and health systems in Canada, Australia, and the United Kingdom that have implemented Novari’s information technology solutions to improve organizational efficiency and patients’ access to care.
Northern Health is implementing the Novari ATC surgical wait list management module. The Novari ATC software is widely used to increase elective surgery throughput by improving OR utilization and enhancing surgical wait list management.
The Novari Medical Imaging Requisition Management (MIRM) module is being deployed to efficiently manage the receipt, processing, workflows, and wait list management for all community referrals for diagnostic imaging across all 28 sites.
The region is also implementing Novari eRequest, a configurable referral management module to manage laboratory requisitions and to enable a regional central intake model for medical imaging referrals.
Novari’s automated referral transcription & processing feature will be leveraged to help reduce the process of manual transcription of referrals by automating the intake, extraction, and processing of referral documents.
The Novari technologies will seamlessly integrate with Oracle Health (a Novari business partner), Northern Health’s hospital information system (HIS), as well as the AGFA Enterprise Imaging PACS system.
The Novari suite of software technologies includes wait list management, referral management, central intake, and care coordination. Health systems, hospitals, regional health authorities, and governments leverage our cloud-based and AI-enabled technologies to help improve wait times and ensure that the right patients get treated at the right time and by the right provider.
Novari offers our healthcare clients a suite of optional artificial intelligence (AI) features to enhance organizational efficiency and reduce administrative workloads.
“As a rural health organization serving many distributed sites across a vast geographic region, Northern Health is pleased to implement the Novari suite of solutions to digitally transform diagnostic and surgical services in northern British Columbia. By integrating Novari Health’s proven tools with our existing clinical systems and workflow improvements, the goal is to improve the sustainability and capacity of rural health services that leads to better health outcomes for our patients and families.” – Bjorn Butow, Regional Director, CIS & Digital, Transformation, Northern Health
“The implementation of our software across Northern Health’s surgery, laboratory, and diagnostic imaging services is a continuation of our successful deployment with Island Health. From B.C. to Nova Scotia, the UK and beyond, having the best available referral management software paired with the most knowledgeable and experienced professional services teams, continues to earn the trust of hospitals and health systems.” – John Sinclair, President & CEO, Novari Health
About Northern Health
Northern Health is a publicly funded regional health authority responsible for delivering acute (hospital) care, mental health and addictions, public health, and home and community care across northern British Columbia. Northern Health services take place on the territories of the Tlingit, Tahltan, Nisga’a, Gitxsan, Tsimshian, Haisla, Haida, Wet’suwet’en, Carrier (Dakelh), Sekani (Tse’khene), Dane-zaa, Cree, Saulteau and Dene Peoples. Serving a geographically vast region of approximately 600,000 square kilometres and a population of about 300,000 people, NH supports 26 communities, 55 First Nations communities, and 11 Métis chartered communities through an extensive network of facilities, including 18 hospitals, 24 long-term care facilities, and numerous health centres and specialized service sites. For more information, visit www.northernhealth.ca
About Novari Health
Novari Health, a VitalHub company, delivers cloud-based enterprise scale AI enabled referral management, central intake (single point of access), and wait list management software solutions that improve access to care, whilst improving the efficiency and effectiveness of healthcare organizations. Leveraging HL7, FHIR, DICOM, and other international standards, our technologies complement and integrate with a wide variety of healthcare systems (e.g., HIS, eReferral, PACS, etc.). With clients in Australia, Canada and the United Kingdom, Novari is one of the most trusted digital health solution providers. ISO 27001, SOC 2 and Cyber Essentials Plus certified, Novari Health is a Microsoft Partner, with software solutions hosted on Microsoft Azure’s global network of data centres.
About VitalHub
VitalHub is a leading software company dedicated to empowering health and human services providers globally. VitalHub’s comprehensive product suite includes electronic health records, operational intelligence, and workforce automation solutions that serve over 1,300 clients across Canada, the UK, and other geographies. The Company has a robust two-pronged growth strategy, targeting organic opportunities within its product suite and pursuing an aggressive M&A plan. VitalHub is headquartered in Toronto with over 700 employees globally, across key regions and the VitalHub Innovations Lab in Sri Lanka. For more information about VitalHub (TSX:VHI) (OTCQX:VHIBF), please visit www.vitalhub.com and LinkedIn.
