In the Canadian Healthcare Technology October 2020 issue, they discuss the “Ontario-based virtual care service that quickly ramped up in March when COVID-19 cases were peaking is Ontario Telemedicine Network (OTN), now part of the new Ontario Health government agency. An early provider of virtual care services, OTN has provided the opportunity for either direct-to-patient or hosted e-visits for many years.

Almost overnight, direct-to-patient visits surged from 350 concurrent events per day to 2,500 per day, said OTN vice president Technology and Services Sharon Baker, eventually leveling off at about 2,000 per day…”

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