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Novari Health’s Single Point of Access (SPoA) Technology Transforms Patient Access Whilst Optimising Trust & ICS Efficiency

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London, UK – As the NHS seeks to enhance patient access and streamline referral and waiting list management with Single Point of Access (SPoA) models (AKA “hubs”) across the UK, Novari Health’s access to care platform offers a proven, configurable, and scalable digital solution uniquely positioned to accelerate this transformation. Seamlessly integrating with NHS infrastructure, including electronic patient record (EPR) systems, GP systems, and the national e-Referral service (e-RS), Novari Health technology specialises in referral management, customised referral workflows, single point of access (SPoA) models, and waiting list management. These capabilities optimise workflows, streamline care pathways, reduce waiting times, and improve patient outcomes.

The NHS’s 2024/25 Priorities and Operational Planning Guidance underscores the importance of efficient referral management and coordinated care pathways. Novari Health’s technology aligns directly with these objectives, providing a robust infrastructure to support multidisciplinary teams across urgent care, primary care, and hospital settings. With Novari’s digital referral management and workflow processes, healthcare professionals can prioritise timely care and improve patient flow.

“Our access to care platform is designed to meet the unique needs of the NHS, adapting to local requirements while providing a streamlined, centralised system for coordinated care management,” said Angela Single, Director, Business Development UK at Novari Health. “With enhanced referral capabilities, flexible configuration options, and seamless system integration, we are committed to empowering NHS trusts and Integrated Care Systems (ICSs) with the tools needed to deliver the right care in the right place, at the right time.”

Integrated with EPR systems (e.g., Access Rio, Alcidion, Epic, Meditech, Oracle Health/Cerner, etc.), Novari’s technology is widely utilised across clinical services, including surgery, medicine, mental health, chronic disease management, medical imaging, and others. The technology enables real-time interoperability and comprehensive visibility across care pathways, empowering healthcare teams with real-time analytics and AI-driven insights. This advanced capability allows NHS leadership to identify system bottlenecks, optimise resource allocation, and improve patient flow, all contributing to enhanced care and reduced waiting times.

With deployments across Canada and Australia, Novari Health brings over 20 years of expertise in digital health for publicly funded healthcare systems. ISO 27001 and Cyber Essentials Plus Certified, Novari’s solutions are designed to meet the highest standards of security and privacy. By leveraging Novari Health’s advanced technology, healthcare systems in the UK can accelerate the implementation of SPoA, enhancing the efficiency, quality, and accessibility of healthcare services for patients nationwide.

About Novari Health
Novari Health’s award-winning cloud-based enterprise scale referral management, single point of access (coordinated care), and waiting list management software solutions improve access to care, whilst improving the efficiency and effectiveness of healthcare organisations. Leveraging HL7, FHIR, DICOM, and other international standards, our technologies complement and integrate with a wide variety of healthcare systems (e.g., EPR, e-RS, PACS, etc.). With offices in Australia, Canada, New Zealand, and the United Kingdom, Novari is one of the fastest growing digital health solution providers. ISO 27001 and Cyber Essentials Plus certified, Novari Health is a Microsoft Partner, with software solutions hosted on Microsoft Azure’s global network of data centres.

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