Ireland’s Waiting List Action Plan 2025 represents a significant investment in reducing waiting times for scheduled hospital care, with a funding commitment of €420 million. The plan includes reducing waiting times for outpatients to 10 weeks. With over 1.8 million patients added to hospital waiting lists in 2024 and a projected increase in 2025, Ireland’s healthcare system faces a significant challenge. Novari Health’s configurable and scalable digital solutions are uniquely positioned to support this transformative initiative and improve patient access to care in Ireland.
Widely deployed in similar publicly funded healthcare systems globally, Novari Health’s proven access to care software platform is designed to optimise patient flow, reduce administrative burdens, and improve organisational efficiency. The technology includes referral management, customised referral workflows, single point of access (SPoA) models, and waiting list management. These capabilities optimise workflows, streamline care pathways, and provide hospitals and clinics with a clear, real-time view of patient queues, allowing for proactive resource management to maximise available capacity.
Novari technology is widely utilised across clinical services, including surgery, medicine, mental health, chronic disease management, medical imaging, and others. With the ability to integrate with EPR systems (Access Rio, Epic, Meditech, Oracle Health/Cerner, etc.), national eReferral systems (HealthLink, National eRS, etc.), GP systems, Novari’s robust solutions can be configured for any use case.
Novari Health has proven capabilities in enterprise-level referral and waiting list management at scale, making it ideally suited to support HSE Regions and national-level healthcare transformation. With successful region-wide deployments in Australia and Canada, Novari has demonstrated its ability to deliver large-scale, interoperable digital health solutions that integrate seamlessly with existing national infrastructure. This expertise ensures that Ireland’s healthcare system, at both regional and national levels, can benefit from a cohesive, scalable approach to referral and waiting list management, enhancing efficiency, transparency, and patient outcomes nationwide.
Novari technology enables real-time interoperability and comprehensive visibility across care pathways, empowering healthcare teams with real-time analytics and AI-driven insights. This advanced capability allows leadership to identify system bottlenecks, optimise resource allocation, and improve patient flow. Novari’s referral management system enables automated triage, prioritising urgent cases while ensuring fair and efficient scheduling for non-urgent referrals. A closed-loop system, the software improves care coordination between primary and secondary healthcare providers. This interoperability ensures efficient and accurate data exchange across healthcare platforms, eliminating duplicate work and enhancing patient care.
By leveraging Novari Health’s advanced technology, Ireland’s healthcare system can enhance the efficiency, quality, and accessibility of healthcare services. With a track record of success in Canada and Australia, Novari Health brings over 20 years of expertise and is well-positioned to support Ireland’s efforts in improving waiting list management and patient flow nationwide.
For more information, please contact Angela Single, Director, Business Development Ireland & UK, at asingle@novarihealth.com.
Novari Health
Novari Health’s award-winning cloud-based enterprise scale referral management, single point of access (coordinated care), and waiting list management software solutions improve access to care, whilst improving the efficiency and effectiveness of healthcare organisations. Leveraging HL7, FHIR, DICOM, and other international standards, our technologies complement and integrate with a wide variety of healthcare systems (e.g., EPR, e-RS, PACS, etc.). With offices in Australia, Canada, New Zealand, Ireland, and the United Kingdom, Novari is one of the most trusted digital health solution providers. ISO 27001 and Cyber Essentials Plus certified, Novari Health is a Microsoft Partner, with software solutions hosted on Microsoft Azure’s global network of data centres.
