KINGSTON, ON & NEWMARKET, ON – February 25, 2025 – Novari Health is proud to announce that Southlake Health has modernised its diagnostic imaging referral management processes by implementing Novari’s Medical Imaging Requisition Management™ (MIRM) technology. The implementation of Novari MIRM is anticipated to enable Southlake Health to more efficiently manage the receipt, processing, workflows, and wait list management associated with outpatient community referrals for MRI, CT, X-ray, ultrasound, mammography, and PET modalities.
The project involved tight integration with the hospital’s Meditech Expanse electronic health record system and enhanced integration with the hospital’s PACS system, leveraging the DICOM standard.
Novari technologies complement and integrate with many hospital information systems (HIS), electronic medical record (EMR) systems (e.g., Epic, Meditech, Oracle Health / Cerner), PACS systems, and others.
Novari MIRM provides clerical staff, administrators, radiology technologists, and radiologists with a comprehensive medical imaging requisition management solution that includes wait list management, digital protocolling, customised workflows, and robust department analytics. The system’s workflow capabilities can be configured to accommodate unique workflows for each modality and eliminate risks and inefficiencies inherent in paper-based processes. Novari technology also includes AI enhanced analytics that provide real-time data on patient wait times, helping organisations enhance resource utilisation, identify workflow bottlenecks, and improve operational efficiency.
The system also includes RadView, an eProtocolling feature co-designed with Canadian radiologists to enable quick and efficient protocolling. The MIRM system is enhanced by enriched DICOM integration with PACS systems, enabling the uploading of relevant requisition documents into the HIS system and providing easy access for radiologists and medical imaging technologists.
Healthcare systems around the world continue to grapple with the legacy effects of the COVID-19 pandemic and human healthcare resources (HHR) shortages. To help offset these challenges, Novari Health provides state-of-the-art referral management, central intake, and wait list management solutions. These systems streamline the management of wait lists for medical imaging, surgery, mental health, diabetes, and other clinical services that have experienced unprecedented backlogs in recent years.
“For 100 years and counting, Southlake has served some of the fast growing and aging communities in Ontario. Our partnership with Novari Health to streamline our imaging referral processes will help improve efficiency to deliver leading edge care.” – Amir Soheili, Vice President, Digital Health & Diagnostics, Southlake Health
“For well over a decade, Southlake Health has trusted Novari technologies to enable the hospital to provide timely and efficient care for patients. The successful implementation of our medical imaging technology builds on this capacity and continues this tradition.” – John Sinclair, CPHIMS-CA, President & CEO, Novari Health
About Southlake Health
For 100 years and counting, Southlake Health has built healthy communities through leading edge care with an unwavering pride for people, place, and performance. Over the years, Southlake Health has evolved into one of Canada’s top healthcare organisations. It is more than a single centre. Southlake Health is a network of expertise, compassion, and excellence that delivers health and wellness, close to home.
With 6,000 staff, medical staff, volunteers and learners, as well as an operating budget in excess of $600 million, Southlake Health operates several sites to deliver care to patients across northern York Region and southern Simcoe County. It also provides specialised cardiac and cancer care to patients as far north as Muskoka and as far south as North York through its regional programs.
Southlake Health is committed to growing alongside the communities its serves. State-of-the-art technologies, advanced research, and the latest techniques help patients in every stage of life. In a recognition of its commitment to quality and patient safety, Southlake Health has received the highest distinction of Exemplary Standing from Accreditation Canada for the past 16 years. Known as a pioneer in innovative integrated care initiatives, the Southlake@home program has spread across Ontario to ensure care is always within reach.
With support from its communities, Southlake Health will continue to save lives, push boundaries, and bring care closer to home for people today and for generations to come. Help us do more by donating at southlake.ca/foundation.
About Novari Health
Novari Health’s award-winning enterprise scale referral management, central intake, and wait list management software solutions improve access to care, whilst improving the efficiency and effectiveness of healthcare organisations. Leveraging HL7, FHIR, DICOM, and other international standards, our technologies complement and integrate with a wide variety of healthcare systems (e.g., HIS, EMR, PACS, etc.). Headquartered in Canada, with offices in Australia, New Zealand, and the United Kingdom, Novari is one of the fastest growing digital health solution providers. ISO 27001 certified, Novari Health is a Microsoft Partner, with software solutions hosted on Microsoft Azure’s global network of data centres.
