KINGSTON, ON – November 29, 2024 – Novari Health is pleased to announce that Waypoint Centre for Mental Health Care in partnership with Orillia Soldiers’ Memorial Hospital (OSMH) and Royal Victoria Regional Health Centre (RVH) has successfully implemented Novari’s electronic referral management, central intake, and workflow management solution.
This innovative solution transforms how patients needing acute mental healthcare are referred and admitted to hospitals in North Simcoe Muskoka, significantly improving equitable access to specialized care.
When emergency department physicians determine that a patient needs treatment at a hospital with inpatient mental health beds, the complex task of finding an available bed has traditionally relied on faxes, spreadsheets and phone calls. Now, with Novari Mental Health and Addictions™, hospitals in the region can access real-time regional bed status dashboards and submit electronic referrals. This streamlines the process, enabling better communication among providers, and has the potential to reduce wait times and improve access to care.
This collaboration between Waypoint in Penetanguishene, OSMH in Orillia and RVH in Barrie builds on the strength of their longstanding regional partnership and acute mental health bed management process. It also allows for regional-level reporting on acute mental health wait times, capacity and utilization, offering valuable insights to support collaborative quality improvement that will enhance person-centred care and healthcare system efficiency.
Health care systems around the world continue to grapple with the legacy effects of the COVID-19 pandemic and human healthcare resources (HHR) shortages. To help offset these challenges, Novari Health provides state-of-the-art referral management, central intake, and wait list management solutions. These systems streamline the management of wait lists for medical imaging, surgery, mental health, diabetes, and other clinical services that have experienced unprecedented backlogs in recent years.
“Waypoint is pleased to be able to partner with Novari and the OSMH and RVH Teams to lead the creation of this innovative solution for acute mental health waitlist management. Leveraging the Novari platform will allow us to share critical information faster and more accurately and get patients access to the care they need.” – Jeannie Borg, Director, System Innovation and Project Lead, Waypoint Centre for Mental Health Care
“It brings great satisfaction knowing that our technology is being used so effectively to enable mental health and addiction patients to receive timely and appropriate emergency care from the hospitals best suited to do so.” – John Sinclair, CPHIMS-CA, President & CEO, Novari Health
About Waypoint Centre for Mental Health Care
Waypoint Centre for Mental Health Care provides specialized mental health, addiction and geriatric care through a 315-bed academic and teaching hospital and numerous integrated community partnered services. Located on the shores of Georgian Bay, we serve some of the most complex and disadvantaged individuals in Ontario, and are the sole provider of high-secure forensic mental health services in the province.
Waypoint’s 1,300+ staff improve lives and bring hope to people with mental illness and substance use issues. The care we deliver on site, in the community and through partnerships is informed by our innovative practices and – importantly – patient voices. We are sponsored by the Catholic Health Sponsors of Ontario. Each patient’s journey is unique, and we support their recovery with compassion, dignity and inclusivity.
Waypoint staff are internationally recognized for their leadership and research, which they approach with professionalism and humility. This dedication deepens understanding of mental health and addiction, and helps to build a better future for patients, their families and care partners, staff, the community and the health care system.
About Novari Health
Novari Health’s award-winning enterprise scale referral management, central intake, and wait list management software solutions improve access to care, whilst improving the efficiency and effectiveness of healthcare organizations. Leveraging HL7, FHIR, DICOM, and other international standards, our technologies complement and integrate with a wide variety of healthcare systems (e.g., HIS, EMR, PACS, etc.). Headquartered in Canada, with offices in Australia, New Zealand, and the United Kingdom, Novari is one of the fastest growing digital health solution providers. ISO 27001 certified, Novari Health is a Microsoft Partner, with software solutions hosted on Microsoft Azure’s global network of data centres.
