Novari Endoscopic Services™

Referral management, wait list management, workflow management and AI transcription for endoscopic services.

Novari Endoscopic Services™ software is a comprehensive referral and wait list management solution that streamlines endoscopic referral workflows at individual hospitals or across health regions. Every implementation is co-designed and tailored to each organization’s referral, wait listing, triage, routing and other workflows step.

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Features

Central Intake and Direct Referrals

Depending on local needs, referrals can be sent digitally from a referring practitioner directly to the provider or hospital endoscopic programs. Alternatively, as organizations and regions implement coordinated endoscopic care programs, referrals can be routed through a central intake model / hub with customized workflows (e.g., intake, triage, routing, etc.) to help load balance demand across all available providers and resources.

Automated Referral Transcription & Processing

When paper, fax and digital referral documents are received by healthcare providers, manually transcribing this information is laborious and expensive. Novari Health’s Automated Referral Transcription & Processing technology helps remove this manual process by automating the intake, extraction, and processing of referral documents. The AI tool pre-populates data fields, detects multiple referrals within a single document, and verifies patient demographic information. As a result, staff who were previously manually transcribing referrals can be freed up to do higher valued work.

Customizable Endoscopic Workflows

We work with clients to co-design and configure the software to meet the specific referral workflow needs of each organization or health region. The software supports complex workflows for a wide range of endoscopic referral types (e.g., gastroscopy, colonoscopy, sigmoidoscopy, etc.).

Seamless Integration

The technology seamlessly integrates with existing electronic health record (EHR) systems and hospital information systems (HIS) (e.g., Oracle Health/Cerner, Epic, Meditech, etc.). Furthermore, the system can be integrated with local or national eReferral systems along with physician practice EMRs.

Real-Time Reporting & Analytics

Novari Endoscopic Services leverages customized real-time dashboards and AI enabled comprehensive management reports to drive organizational efficiency and continuous improvement. The technology enables you to easily understand the volume of patients waiting at various stages of referral workflows and use artificial intelligence process mining to identify bottlenecks in the system.

Communication

Novari Endoscopic Services can eliminate the burden of acknowledging and updating referring practitioners by digitally providing them with automated status updates.

Wait List Management

Novari Endoscopic Services includes robust wait list management functionality, allowing clinical, clerical and administrative users to view real-time data on the volume and status of referrals. Patients can be prioritized for urgency and tracked against wait time targets.  

Connect with David to learn more about Novari Endoscopic Services.

David Mosher,
Vice President, Business Development

Want to learn more about how we can transform your endoscopic services referral management processes?

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