With hundreds if not thousands of clinicians in a region, province, or state, it is very difficult to keep track of every contact with every provider. The CMS or contact management system functionality of the Novari Provider Relationship Management module allows staff to document every contact, virtual or physical, with every provider. Such CMS systems are common in most other industries, but not widely used by health authorities – until now.
Regional health authorities have important ongoing information to share with the provider community, such as new clinical programs, etc. Keeping track and monitoring the performance of each of these campaigns can be challenging. The Novari Provider Relationship Management module includes functionality to create individual campaigns, delegate key tasks to staff, and track the campaign’s successes and challenges.
The system can send messages to individual physicians, groups of physicians, or broadcast messages to all physicians via fax, e-mail, and even SMS text messages (in accordance with a physician’s communication preferences).
With powerful dashboard analytics, dive into the data that matters to produce actionable information, enabling faster decisions, and transparency across the entire health region.