Alcidion and Novari Health Forge Strategic Partnership to Advance Patient Flow Management
MELBOURNE, AUS & KINGSTON, CAN – March 12, 2024 – Alcidion Group Limited (ASX: ALC), a leading provider of FHIR-native patient flow solutions for
Novari eRequest™ can be configured to route and manage any type of healthcare request or referral for any type of healthcare service (i.e., endoscopy, diabetes, surgical, GP to specialist, ambulatory clinics, palliative care, diagnostic imaging, mental health, addiction services, long-term care, etc.). It is highly configurable software, supporting the coordination of care for various referral workflow use cases at individual hospital trusts, across ICS’s, or clinical networks. The scalability and flexibility allows for each instance of the system to be configured to meet local needs and workflows.
Clinical, clerical, and administrative users of Novari eRequest need accurate real time data on the volume and status of referrals. Novari’s customisable dashboards provide clinicians and clerical staff with actionable information and alerts enabling them to efficiently process patient referrals. Users are also provided with access to detailed analytical reports and easy identification of workflow and access to care bottlenecks.
The sending and receiving of referrals by clinical teams, clinics, hospitals, and other types of providers is essential is the provision of quality and timely care. Novari eRequest replaces emails, snail mail, and paper with a modern tool that can track each referral. As organisations, networks, and regions implement coordinated care programs, referrals can be routed through a central intake/hub model with customised workflows (e.g., intake, triage, routing, etc.) to help load balance demand across all available providers. Novari eRequest is designed to ensure that the right patients get to the right providers at the right time and with the right data.
The data and workflows for different types of referrals can vary significantly. For example, the data on a referral form and the workflows for a mental health referral are significantly different than those for an orthopedic referral. In recognition of this variance, Novari eRequest can be configured for any type of referral for any healthcare service with customised bespoke workflows. We configure the software to meet each client’s unique needs and workflows.
Incomplete or clinically inappropriate referrals are inefficient and unnecessarily delay patient care. Novari eRequest enables mandatory referral data sets, so referrals received digitally are always complete and appropriate. Referrals received via email can easily be reviewed for completeness and appropriateness and if required, quickly returned to the sender with one of many templated notes.
When choosing where to send a referral, it can be hard to know all the referral options and which provider can see the patient with the shortest wait time. Novari eRequest’s sophisticated wait time algorithm uses its own wait time data and patient location data to help route each referral to the next available provider.
Referring providers are often concerned when they do not receive timely information on the status of their referrals from central intake or receiving providers. Novari eRequest can automate the sending of updates to the referring providers using email and automated messaging. Similarly, patients can receive updates on their appointment scheduling status by both SMS text message and/or email.
To know where problems exist in how we work, we need to know where to look. Novari eRequest offers detailed insight into your entire referral process allowing you to see the bottlenecks and develop a more streamlined workflow.
Healthcare organisations depend on multiple tools to get the job done. Using software that can’t integrate can be frustrating as it leads to people having to do the same thing twice and mistakes in keeping systems in sync. Novari eRequest can integrate with practice management solutions (PMS), hospital systems (EPR), eReferral systems (ERS), and others easily via FHIR or HL7 to make sure everyone is working as efficiently as possible.
“With the implementation of Novari eRequest, the Saskatchewan Health Authority has seen immediate improvements in the flow of information to support COVID-19 testing. Testing and Assessment Sites, along with 811, have all noted a quicker turnaround time due to the real-time referral processing and ability to level load.”
MELBOURNE, AUS & KINGSTON, CAN – March 12, 2024 – Alcidion Group Limited (ASX: ALC), a leading provider of FHIR-native patient flow solutions for
As the UK government announces a significant investment in the NHS productivity plan, Novari Health, a leading provider of healthcare technology solutions, is proud
Amy Schafer of the Central Adelaide Local Health Network (CALHN) presented a poster at the Australian Gastroenterology Week in Brisbane, September 3-5, 2023, titled;
Novari Health is pleased to announce the successful integration of our referral management solution with the Epic Electronic Health Record (EHR) system. Novari’s referral
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