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Orillia Soldiers’ Memorial Hospital Streamlines Medical Imaging Referrals with Novari Health’s MIRM Solution

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KINGSTON, ON – December 18, 2023 – Novari Health is proud to announce that Orillia Soldiers’ Memorial Hospital (OSMH) has digitised its diagnostic imaging referral management processes by implementing Novari’s Medical Imaging Requisition Management™ (MIRM) technology. The implementation of Novari MIRM has allowed OSMH to more efficiently manage the receipt, processing, workflows, and waitlist management associated with inbound referrals for medical imaging services.

With support from Ontario Health (OH), OSMH has successfully implemented Novari MIRM technology for all diagnostic imaging referrals for outpatients. The project involved tight integration with the hospital’s Oracle Cerner electronic health record system and enhanced integration with the hospital’s PACS system, leveraging the DICOM standard.

The Novari MIRM system is a comprehensive solution that includes waitlist management, robust analytics, and provider notifications. The system’s workflow capabilities can be configured by hospitals to accommodate unique workflows for each modality and eliminate risks and inefficiencies inherent in paper-based processes. The Novari technology provides front-line staff and management with accurate and real-time data on the volume of requisitions, the status of every patient’s referral and bottlenecks in the system.

Novari MIRM also includes RadView™, an exclusive Novari eProtocolling feature, popular with radiologists, that provides them with access to all relevant information needed to protocol each requisition quickly and efficiently. The system is complemented by enriched DICOM integration with hospital PACS systems, enabling the uploading of relevant requisition documents into the system and providing easy access for radiologists and medical imaging technologists.

Orillia Soldiers’ Memorial Hospital and Novari Health implementation teams. Pictured: Rachel Carter, Jenny Stevenson, Kim Worrall, Melanie Reed, Toby-Ann Rainville, Mitchell Sinclair, Kathy Rogers, Craig Sadler, Nancy Oakley, Courtney Clarke, Robyn Orser, Sarah Fairchild, Katrina Wojtowych, Jessica Cameron, Megan Gammon, Jessica Marshall, Jeanene Vandertas, Chantel Grant, Jessica Gourley, Kelsi Pritchard, Makayla Churchill.

The Ontario Ministry of Health, Ontario Health, and hospitals across the province have been working to mitigate the lasting effects of the COVID-19 pandemic on patients. Having a state-of-the-art wait list and backlog management system complements these efforts for all patients including those waiting for surgery, medical imaging, mental health and addictions, diabetes, and other healthcare services.

By implementing the Novari MIRM system, OSMH has taken a significant step towards improving its medical imaging referral management processes, enhancing its access to care capabilities, and reducing wait times for patients.

Novari Health’s innovative and unique access to care technologies are live and being implemented at hospitals and regional health authorities in Canada and Australia. The Novari access to care platform helps improve access to care, wait times, and drive efficiencies for patients accessing a wide variety of health care services.

“Partnering with Novari to advance our system integration for diagnostic imaging referrals underscores our commitment to digital health transformation. Working with MIRM supports effective and efficient referral management, ensuring timely access to care for our patients.” – Jessica Gourley, Manager, Centralized Patient Scheduling & Registration, Orillia Soldiers’ Memorial Hospital

John Sinclair

“This successful implementation marks the second time that teams from Orillia Soldiers’ Memorial Hospital and Novari Health have worked together to implement complex enterprise scale solutions to improve access to care. I would like to personally give a shout out to the group at OSMH and my Novari colleagues for a job well done.” John Sinclair, CPHIMS-CA, President, Novari Health

About Orillia Soldiers’ Memorial Hospital
Orillia Soldiers’ Memorial Hospital (OSMH) is located in Orillia, Ontario and serves the residents of North Simcoe Muskoka and beyond. OSMH is focused on ensuring a healthier future for our communities by providing high quality care closer to home. Medical, surgical and critical care, seniors healthcare services, adult mental health, and paediatric and perinatal care are among the Hospital’s recognised areas of expertise. It also specialises in orthopaedic surgery and kidney care. For more information visit www.osmh.on.ca.

About Novari Health
Novari Health designs, builds, and implements award-winning enterprise scale solutions that improve access to care, coordination of care, and the delivery of healthcare services. Headquartered in Canada, with offices in Australia, New Zealand, and the United Kingdom, Novari is one of the fastest growing digital health solution providers. ISO 27001 certified, Novari Health is a Microsoft Partner, with software solutions hosted on Microsoft Azure’s global network of data centres.  

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